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A COVID-19 Update for Our Customers and Friends

March 16, 2020 by johnna Leave a Comment

Up, Up & Away!

COVID-19 and Balloons… 

When we started creating balloon artistry 24 years ago, we couldn’t have dreamed of the places it would take us and how the KC community would embrace what we do. We also couldn’t have imagined the challenges we would face, small business ownership isn’t always easy. We’ve rallied, always finding a way over, around or through each obstacle. This time will be no different. We want to let you know what’s happening in our balloon studio until that time comes. 

For now, we’ve decided to suspend all balloon deliveries and installations. Initially, we thought we had found a way to still deliver inflated smiles to your doorsteps, but now feel it is best if we hold off. On the other side of this, we will have plenty of opportunities to do what we do best, bring color and whimsy to your celebrations. We want to stay healthy and want you to stay healthy, too. That means no balloons for now. UPDATE 03/24/20: We are considered a non-essential business. As such, we are required to be closed and are not permitted to provide balloon artistry until 4/24/20.  (UPDATE 5/1/20: We will begin offering ZERO CONTACT outdoor Balloon Yard Art on 5/5/20. Click here for more info.) 

This also means we won’t see your smiling faces at the five local restaurants where you see our balloon entertainers each week. Monday, Tuesday and Wednesday nights will look different for awhile.  This is so hard for all of us, the first time in over fifteen years we haven’t been there for family night.  We look forward to seeing you each week and we know many of your kiddos spend considerable time thinking up fun new challenges for us to sculpt. If you’d like, you can send us your requests and we will make them, sharing photos on Facebook and Instagram. It’s not quite the same, but these are interesting times and we will find a solution to bring balloon artistry to you! 

As soon as it is safe to, we will resume delivering balloons, creating sculptures large and small, bringing our unique brand of whimsy to your celebrations. If you would like to keep us afloat in the meantime, you can buy a gift card here. No expiration date, you can choose the amount or use one of the preset prices we’ve created to match our most popular offerings. 

Up, Up & Away! Gift Card

We are so grateful to you, our customers and friends. We’ve celebrated so many milestones, once in a lifetime moments and weeknight dinners with you. Because we (and you!) believe balloons make every moment a little more fun. We can’t wait to do that again. And we will. But in the meantime, support local businesses however you can, wash your hands, love each other. 

–John and Johnna 

 

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We’re here to help! You can call us at 816.792.5390, send us a message at info@upupandawayballoons.com or contact us using our contact form. Click HERE for more information.

About Us

Up, Up & Away!'s whimsical balloon artistry is created by John and Johnna. Kansas City is home, the world is our canvas! Click HERE to learn more.
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